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Shipping
Free Delivery Offer
FREE DELIVERY FOR UK MAINLAND ADDRESSES ON ORDERS OVER £150*
For a limited time, provided your total order value is more
than £150, you can enjoy free delivery on all orders to any UK mainland address
when you buy online at Al-Hijaab.com. Simply add the products to the basket -
here you can check whether your order qualifies for free delivery by looking at
the Estimate Shipping link.
At the 'delivery options' page within the checkout, you may
be offered a choice of delivery options. Make sure that you choose the service
marked 'Free Delivery' in order to take advantage of this great promotion. If
you do not choose this option we cannot reverse the process.
Terms & Conditions for Free Delivery
Only orders placed online at Al-Hijaab.com where the total
order value exceeds £150 (excluding delivery cost) will qualify for free
delivery. Free delivery uses our standard delivery service. Surcharges for
upgrading to UK NextDay services will be applied in all cases. This promotion
may be withdrawn at any time without notice.
If you return items, and your basket is reduced to less than
£150, than £4.95 (for the first item) and £2.00 (for the subsequent items)
postage will have to be charged and refund given by reducing £4.95 (for the
first item) and £2.00 (for the subsequent items) postage, (the offer taken
back. as this offer is only valid until your basket is more than £150).
Eid Delivery - Important
Information
UK - For last day Eid shopping please choose Royal Mail Next Day Special Delivery before 9am. This means that your order should reach you the following business day before 9am.
It is best if these orders are placed before 2pm, if later than 2pm please call us first on (01274) 308455.
Please remember this service can only work if Eid falls on Saturday or any other weekday.
If on Sunday - there is no delivery option for Sunday.
Worldwide - You can still try until 6 days before Eid. If an order is placed over the weekend we aim to post it on Monday, hopefully reaching you by Friday. We will do all we can to get the items out
from our store in time, then its down to the delivery providers. You can request a DHL, UPS, FedEx etc. delivery service to be used, send us an email and well find out how much extra it will cost and let you know. We will need your delivery address, items you would like and then well do the rest.
*Please be aware that shipping delays may occur with our carrier services during the holiday season and/or on national/public holidays.
*We may run out of stock on products during the day. If this is the case then we will contact you as soon as possible and inform you.
Next Day UK Delivery
All UK orders placed Monday through to
Thursday before 12pm (GMT) will be shipped out on the same day using the Royal Mail Next Day Special Delivery service. This means that your order should reach you the following business day.
All orders placed after 12pm on Thursday (GMT) and over the weekend before Sunday midnight are shipped out the following business day and should reach you on the next business day after shipping.
If on Thursday you have an urgent delivery request please contact us on
(01274) 308455.
*Please be aware that shipping delays may occur with our carrier services during the holiday season and/or on national/public holidays.
*Other reasons for shipping delays may be due to stock availability. If this is the case then we will email you
as soon as possible and inform you of when we will be able to deliver your order and also give you the option of cancelling the order.
Shipping Methods
Our standard shipping methods are
• UK - Royal Mail Next Day Special Delivery
• UK - Royal Mail UK Signed For
• UK - A to B Direct
• Europe & Worldwide – Royal Mail International Signed For Delivery (Normally
5-7 business day delivery)
*No weekend shipping service is available.
Important Note:
Please be aware that all goods delivered overseas may incur additional customs, taxes and brokerage fees assessed by the country the items are entering into. These additional costs are not covered under the shipping fee which is charged to your order, and it is your responsibility to pay these fees in order to receive your shipment.
Shipping Costs
Shipping costs are calculated automatically based on the weight of the items that you add to your shopping basket. It is possible to view this at any time by clicking on the ‘View Basket' link at the top of the each page and then clicking on the ‘Estimate' link next to where the shopping cart total is displayed.
Shipping costs vary depending on which zone your delivery location falls in.
• Zone 1: Within the UK
• Zone 2: International (within Europe)
• Zone 3: International (all other countries)
The typical shipping cost for a shawl/scarf
Zone |
1 |
2 |
3 |
Cost |
£4.25 |
£4.90 |
£5.50 |
The typical shipping cost for a gown/robe (jilbab/thobe)
Zone |
1 |
2 |
3 |
Cost |
£5.75 |
£7.30 |
£9.80 |
For any other questions relating to our shipping procedures please do not hesitate to contact us.
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